Privacy Policy

Data Controller

The data controller responsible for your personal data is Rejustify s.à r.l., registered in Luxembourg. You can contact us at privacy@syncado.eu for any data-related requests.

Data We Collect

We collect the following categories of personal data:

• Contact information you provide when filling in a demo request form (name, email address, organisation name, optional message)
• Technical data collected automatically when you visit our website, such as IP address, browser type, device type, and pages visited
• Cookie and tracking data as described in the Cookies section below

Cookies and Tracking

Our website uses cookies and similar tracking technologies. We categorise these as follows:

You can manage your cookie preferences at any time using the cookie settings banner. Your preferences are stored in your browser and you can change them at any time.

Google Tag Manager and Google Analytics

We use Google Tag Manager (GTM) to manage analytics and marketing scripts on our website. GTM itself does not collect personal data, but it loads Google Analytics 4 and other tracking tags based on your cookie consent. When analytics cookies are accepted, GA4 collects anonymised data about your visit. We have enabled IP anonymisation. Data may be transferred to Google servers in the United States under the EU-U.S. Data Privacy Framework.

Legal Basis for Processing

• Contact form submissions: Legitimate interest and pre-contractual steps (Art. 6(1)(b) and (f) GDPR)
• Analytics and marketing cookies: Your explicit consent (Art. 6(1)(a) GDPR)
• Strictly necessary cookies: Legitimate interest in website operation (Art. 6(1)(f) GDPR)

Data Retention

We retain contact form data for up to 24 months from the date of submission. Analytics data is retained according to Google Analytics default retention settings (up to 14 months). You may request deletion at any time.

Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

• Right of access: You can request a copy of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your personal data
• Right to restriction: You can request we limit processing of your data
• Right to data portability: You can request your data in a structured, machine-readable format
• Right to object: You can object to processing based on legitimate interests
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at privacy@syncado.eu. You also have the right to lodge a complaint with the Luxembourg data protection authority (CNPD) at www.cnpd.lu.

Third-Party Services

• Google Analytics 4 (Google LLC) — website analytics
• Google Tag Manager (Google LLC) — tag management
• Google Ads (Google LLC) — advertising and conversion tracking
• Resend (Resend Inc.) — email delivery for contact form submissions

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

Contact

For any privacy-related questions, please contact us at privacy@syncado.eu or write to: Rejustify s.à r.l., Luxembourg.